The Desire to Service our Customers…
And the Tools to do it 
Return Policy
1. All orders are subject to acceptance of Wallace Electronics, Inc., Dallas, TX.
2. Prices shown on quotations or on acknowledgements of orders are Wallace Electronics prices
in effect on the date the quotation is made or the order is acknowledged. Shipments will be billed
and paid for at price agreed upon at time of order being placed with Wallace Electronics, Inc.
unless otherwise
specified; quotations are based on Seller's standard commercial domestic packing. Stenographic
and clerical errors are subject to correction.
3. Payment of each invoice whether or not such invoice covers the entire order shall be made in
accordance with the terms on the invoice.
4. Delivery and shipment dates indicated on quotations or on acknowledgements of orders are
estimated only and are not guaranteed. In the event that there are any delays in the deliveries,
Wallace Electronics, Inc. shall not be liable therefore, and the Buyer agrees to accept such
deliveries when made
by Wallace Electronics, Inc. Buyer may terminate an order only by mutual agreement based
upon payment to Wallace Electronics, Inc. of reasonable and proper termination charges.
5. Wallace Electronics, Inc. intends to supply cable in continuous lengths per spool or reel put-
ups but cannot guarantee that each shipment will contain only continuous length material. In
any instance where a spool or reel contains more than one length, a tag or label is affixed
clearly indicating the total
quantity of material contained. If only continuous length material is required, the order must state
this and there may be an additional charge. Hook-up wires may be supplied in noncontinuous
lengths with the lengths indicated on the spool. Spools of Teflon wire may contain more than
one piece per
1000 ft.; length may vary +/- 10% from length shown. Wallace Electronics, Inc. reserves the right
to follow the wire industry practice of shipping within plus or minus 10% of the overall quantity
ordered.
6. Some items ordered from Wallace Electronics, Inc. may be considered custom and special
and these items are non-cancelable and non-returnable. Although Wallace Electronics, Inc. may
choose to accept a blanket order for such items; all releases must be firm and documented in
writing at time of order. Length of time for which blanket order will be considered valid is to be
negotiated at time of order being placed. No changes or cancellations will be accepted to the
order without 30 days written notice for standard, off-the-shelf products, or 60 days written notice
for custom products.. Any product that is already built and being held in inventory will not be
eligible for change, and becomes the property of the Buyer. Buyer will be responsible for any
costs incurred to accommodate the change and for any price differential that may occur due to
the changes.
7. Wallace Electronics, Inc. warrants that products delivered will be free from defects in material
and workmanship. Wallace Electronics, Inc. shall not be liable for any consequential damages, l
oss or expenses arising in connection with the sale, reuse, or inability to use its products for any
purposewhatsoever.
8. The Buyer must make any claims of defective or incorrect material within 30 days of the
receipt of the shipment. Under no circumstances should material be returned to Wallace
Electronics, Inc. without a returned goods authorization number. Credit will be issued to the
Buyer once material has been received by Wallace Electronics, Inc. and determined to be
defective or wrong. Once correct material is re-shipped, a new invoice will be issued.Any non-
defective material that is returned will be subject to a restocking fee.
9. Wallace Electronics, Inc.'s liability on any claim for loss or damage arising out of this contract
or from the performance or breach thereof or connected with the supplying of any good
hereunder, or their sale, resale, operation or use whether based on contract, warranty, tort,
(including negligence) or other grounds shall not exceed the price allowable to such goods or
part thereof involved in the claim. Wallace Electronics, Inc. shall not in any event be liable for
labor charges, loss of revenue, loss of the products or associated products, cost of capital, cost
of substitute products, facilities or services,downtime costs, or claims of customers of the buyer
for such damages.
10. Buyer is responsible for any present or future taxes, including sales, use, and excise tax
whether imposed by federal, state, or local authorities.
11. All shipments are FOB shipping point. Ground transportation charges are prepaid/add or
freight collect.
12. If there is any inconsistency between Wallace Electronics, Inc.'s terms and conditions as
stated herein and the terms and conditions of any order or contract submitted by the Buyer,
agreement must be made in writing by an authorized management representative of Wallace
Electronics, Inc. to a change in terms and conditions.

